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Capability Statement

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Over 50 years of helping businesses maximize storage and efficiency

Since 1970, Shelf Master has helped businesses create smarter, more efficient storage solutions. What began as a focus on quality shelving has grown into a full-service approach that supports customers from concept to installation.

Today, we continue to build on that foundation with a strong commitment to reliability, responsiveness, and long-term partnerships.

1969

Shelf Master Founded

After retiring from 20 years in the US Army, Don Kramer partners with his friend Barney Hudson to start Shelf Master.

1969

1970

Incorporation & First Storefront

The company is officially incorporated. Operating out of a storefront on Valley Boulevard in Industry, CA, they begin buying and selling used warehouse and office equipment.

1970

1972

Early Expansion & First Hires

The business moves to a small industrial park in Santa Ana, CA. They shift focus to selling shelving and benches, hire their first salesperson and installer, and purchase a 12-foot delivery truck.

1972

1976

Introduction of Boltless Shelving

Shelf Master relocates within Orange County and begins warehousing inventory, notably “Rivetier” (the original boltless shelving). Mike Grogan joins the sales team, eventually becoming a part-owner.

1976

1978

Pallet Racks Added

Building on its core business, the company begins selling and installing pallet racks, propelling annual sales

1978

1980

Move to Orange, CA

Continued growth forces a move to a larger facility in the city of Orange.

1980

1983

Full-Service Distribution

The company officially becomes a full-service distributor and installer of rack and shelving, maintaining inventory for both. Delivery and installation fleets are expanded.

 
1983

1989

Rapid Growth & Modernization

Following six years of significant growth, the team grows to 18 employees, and the company purchases its first computer system.

1989

1991

Relocation to Anaheim Headquarters

Shelf Master moves to its current, larger location at 2387 East Coronado Street in Anaheim, CA, providing dedicated office space for growing sales and administrative teams.

1991

1995

Retail Sector Expansion

Led by industry veteran Richard Freiholtz, the company branches into the retail sector of storage systems, establishing a highly valuable new business division.

 
1995

1997

Used Equipment Division

Operations expand again with the addition of a dedicated “used equipment” warehouse, which drives steady, year-over-year sales growth.

1997

2004

A New Generation of Leadership

Founder Don Kramer retires, as his son, Kirk M. Kramer, takes over as President to lead the company into its next chapter.

2004

2009

Navigating Economic Challenges

Through resilience and a steadfast commitment to its core values, Shelf Master successfully navigates the hurdles of the Great Recession, relying on hard work to maintain stability and weather the multi-year downturn.

2009

2016

Expansion into Tenant Storage

Seeking to diversify its product offerings, the company begins supplying and installing tenant storage lockers for apartments and condominiums. This strategic addition quickly develops into a highly successful new avenue for growth.

2016

2020

Pandemic Resilience & Adaptation

Faced with the unprecedented challenges of the COVID-19 pandemic, Shelf Master adapts its operations and innovates new ways of doing business, ultimately allowing the company to emerge stronger and more agile.

 

2020

2026

Digital Modernization

To better serve customers and support future expansion, Shelf Master launches a modernized website, reflecting its ongoing evolution and continued commitment to being a full-service industry leader.

 

2026

Where We Started

We focused on providing dependable shelving solutions for local businesses, with an emphasis on quality products and personal service.

Where We Are Today

We now operate as a full-service partner offering design, CAD layouts, project management, and installation. Our goal is to help businesses improve their entire storage and material handling systems.

Built to Support You Long-Term

Our approach has stayed consistent over the years. We deliver dependable solutions, stand behind our work, and put customers first. We value strong relationships because understanding your needs leads to better results.

Let’s talk about your next project!

Common Questions

Do you handle permitting for all 50 states?

Yes, our compliance team is licensed to operate nationwide and handles all seismic calculations and local fire code adherence.

Absolutely. We specialize in phased installations that minimize downtime and keep your inventory accessible throughout the project.

While every project varies, a typical turnkey retrofit takes 8-12 weeks from design approval to final sign-off.

"Shelf Master didn't just sell us racking; they completely re-engineered our workflow. We gained 40% more storage capacity without expanding our footprint."
John Doe
Ops Manager, Logistics Co.
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